Knowing your customers creates long-term loyalty and grows your business. A quality Customer Relationship Management (CRM) system makes it easy to manage detailed customer profiles complete with contact info, appointment history, unique preferences and personal notes. Use this information to provide a killer customer experience that keeps customers begging for more.
Amplify Your Social Presence
Social media is no longer a “nice to have” tool. It’s where your customers live. Actively managing your social media presence helps you reach these individuals on their turf. Not sure where to start? We’ve got your back. Whether enhancing or creating a Facebook page or Twitter profile, providing custom content to post for our customers, or learning how to advertize on social media, our social media buffs are here to help.
Communicate with Customers How They Want
We make it easy to reach your customers in today’s modern world. Have a customer who forgets their appointment on the regular? Automate text message reminders. Have a loyal customer who continues to come back? Show them extra love with an email. Be it appointment confirmations and reminders, or special notes and offers, Thryv makes communicating with customers easy and automated. We’ll show you the endless possibilities.
Spruce Up Your Website
How’s that slick (or maybe not-so-slick) website working for you? Best believe – customers are going there before they ever step foot through your door. Does your site have high-quality content that sucks your visitors in? What about interactive features to get customers booking appointments asap? Let’s spruce it up. With Thryv’s Engagement Tools, your customers can effortlessly contact you through an appointment booking button, easily give you information about them by filling out a form and more all directly from your website.
Running your local business can be a handful.
Don’t drown in work forever. Let Thryv co-captain the ship. It’s smooth sailing from here.